Digital Transformation Project – Disrupting the Recruiting Industry

14

October

2016

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The idea for this project sparked after we completed our Technology of the Week assignment. Our topic was revolved around disruptive technology, and our focus was on the hiring industry. More specifically, we focused on a start-up called Scoringline. This is a talent acquisition and pre-screening software. The main problem it tries to solve is to make the pre-selection more efficient and less resource-costly for companies. Pre-selection refers to the phase through which HR managers will evaluate the profile of candidates who applied to a specific job position. This phase ends once the application has been rejected or conversely once the candidate has been invited to meet the HR manager for a face to face interview (which can occur either in person or virtually). Scoringline takes advantage of an innovative and collaborative tool that ultimately allows companies to skim and capture the most skilled candidates out of a large pool of applicants. It promises to save companies endless amount of time on reading resumes, sorting CVs, and phone interviewing.

We thought it would be interesting if we implemented this technology in one of the world’s best and largest human resource consulting firms, Robert Half, a company that currently has 450 locations worldwide with over 16,000 employees. The aim of their services is to maintain a top staffing company by providing recruitment services for all types of companies. For the past 19 consecutive years, Robert Half has been listed in FORTUNE magazine’s “World’s Most Admired Companies”.

Currently, the company is using a large variety of portals and digital tools to find their candidates during the pre-screening process, as well as to communicate with them. These tools tend to be online portals and software, such as VoiceStorm and Broadbean. We chose to conduct interviews, as well as surveys, to find out whether the consultants working at the Paris office were currently satisfied with the technology and processes used in finding candidates.

During the interview with a ‘Talent Acquisition Manager’ at the Paris office, she informed us that the use of Scoringline would help the recruiters at the firm save up to 12x of their time, compared to the time needed to recruit with today’s process. This is due to the fact that managers do not have to sort CV’s anymore, and will avoid having to schedule unfruitful interviews with a candidate whose skills have not been verified. Additionally, according to feedback from Scoringline’s current customers, the pre-screening functionalities that are offered improve the quality of the pre-selection by 30%, in comparison with the traditional CV and phone interview processes. In order to enhance the credibility that Scoringline would improve the current processes, we gave a survey to a consulting team at Robert Half. The majority of them stated that Scoringline would increase satisfaction and efficiency regarding the pre-screening process, as well as decrease costs.

Therefore, it is evident that implementing such a digital tool to pre-screen candidates would benefit human resource consulting firms, such as Robert Half.

Team 17

Sources:

https://www.roberthalf.com

https://en.scoringline.com

Videos included: https://www.youtube.com/watch?v=GvTyRz5ojVw&list=PLv1TtsnjNV1LWwScaFl7ltvkWVsCyk_na&index=5 and https://www.youtube.com/watch?v=fEeqOuHy8bA&list=PLv1TtsnjNV1LWwScaFl7ltvkWVsCyk_na&index=3

 

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Tinder + Spotify = perfect match?

26

September

2016

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Imagine this: you found your perfect match on Tinder. The conversations have been going great and you really cannot wait to meet this person. You finally go on a date, and everything seems to be going smoothly, until you ask her what music she listens to. You’re shocked; she says she is a major fan of boybands and Taylor Swift. Your world has been shattered because you hate boybands, and especially Taylor Swift. You know for sure that this will be your last date together.

This will no longer happen. The dating-app Tinder and the streaming service Spotify recently paired up, and together they might be able to create some sweet music. Tinder now allows its users to choose their “Anthem”, which will be shown on their profile, as well as sending music to their potential matches. When viewing someone’s profile you are able to see their top-played songs, and see what preferences you may have in common.

The thought behind this collaboration is that you can easily tell a lot about a person based on their taste in music, and if you share the same taste the potential future dates may be more interesting. Tinder CEO, Sean Rad, thinks “Music is an important part of making new connections and getting to know existing ones”. Additionally, the Tinder-users are now also able to play tracks from Spotify directly on the Tinder-app, without having to own a Spotify-account. This creates a win-win situation for both Apps, as more users will be drawn to join Spotify, and more users will be inclined to use Tinder to express themselves. As Spotify’s Brendan O’Driscoll said “Not every Tinder user is a Spotify user, so a whole bunch of new people will start to interact with Spotify content, and gradually get to know and use and like Spotify. [But] it isn’t just for acquiring new users. It’s for existing users as well.”

This may not seem like a major advancement to online dating, but it might serve as a clue to what the future dating scene will look like. Will be all be automatically paired up with our potential “soul mates”, based on several amount of preferences, or is it possible that opposites do attract? Let me know what you think!

 

 

Sources:

http://www.forbes.com/sites/hughmcintyre/2016/09/21/spotify-and-tinder-link-up-to-form-a-match-made-in-heaven/2/#1c9e703a7dad

http://venturebeat.com/2016/09/20/spotify-tinder-partnership/

Tinder taps Spotify to let you add music to your profile

 

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Future of Medicine: Will robots replace doctors?

21

September

2016

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In 2011, IBM computer Watson won first prize in the American TV quiz show “Jeopardy.” Watson spent three seconds finding the right answer to every single question he was asked, and in those three seconds the computer went through hundreds of processes all at once. Watson can not only understand the questions, he can also quickly find the correct answers and then proceed to communicate these. When winning “Jeopardy”, Watson had to understand and analyze references and metaphors, such as “feeling blue.” His victory in “Jeopardy” has great entertainment value and of course it became a hit on YouTube (link to video). But behind the “brains” lies three years of intense efforts by 20 researchers, who developed a technology called DeepQA. The aim was to create a new generation of technology that could find answers in unstructured data, and in a much more efficient way than previous technology has managed. The revolutionary aspect of Watson is that it can understand the world much the same way that humans do, through senses, learning and experience.

How can we take advantage of this in the health care industry?

Health is the most exciting area that Watson is able to revolutionize and earlier this year he helped solving a medical mystery.  Doctors at a hospital in Tokyo had tried for a really long time to find the right treatment for a woman with leukemia, but every effort to combat the disease failed. When IBM’s genius computer Watson took over, he only used ten minutes to study the patients’ medical records and cross checked this information with over 20 million oncological reports. Watson concluded that the woman did not have the type of leukemia that doctors initially thought, but rather a very rare variant which required a different type of treatment than the one she had been receiving, according to Siliconangle.

Understands “common” language

Computers have long been of assistance in the health sector, but one of the biggest challenges until now has been that the machines do not understand natural language. Due to the fact that Watson understands this and can respond to it, it is no longer necessary to translate research articles, treatment guidelines, patient records and hospital records, textbooks, notes and emails to structured computer language. A doctor can ask Watson a question and describe the patient’s symptoms and other relevant factors. Watson will then analyze the information from the doctor and combine it with the latest research results and examine all available sources. When Watson is done with the analysis, a list will come up with potential diagnoses, together with an estimate that shows the validity of each diagnosis.

This new technology may revolutionize the health care industry as we know it today. However, will it ever become so good that it can replace the human medical professions?

 

Sources:

http://researcher.watson.ibm.com/researcher/view_group.php?id=2099

http://siliconangle.com/blog/2016/08/05/watson-correctly-diagnoses-woman-after-doctors-were-stumped/

http://www.ibm.com/smarterplanet/us/en/ibmwatson/health/

 

 

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Technology of the Week – Disrupting the HR World

16

September

2016

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– Click here to watch our video – 

The recruiting processes for large companies are time-consuming, costly, and inefficient. On average, once a job position is open, it takes weeks before candidates are invited for interviews. The average recruiter spends only 6 seconds reviewing a resume, and only 17% read cover letters. This ineffective process of crafting a CV and cover letter is becoming an outdated impractical tool to depict the suitable applicant.                                                                                                                                                                                                       

With technology disruptors such as Scoringline, a talent acquisition and pre-screening software, and Cocoon, a Tinder-like job-matching tool, traditional recruitment is facing inevitable change. Although HR managers may resist this disruption, due to the novelty of these digital processes, the benefits counter the limitations. Besides saving 50% of the company’s time and expanding the company’s pool of candidates, an automatic scoring ranks employees based on position requirements, which substitutes the CV-sorting process. Additionally, candidates have the opportunity to properly display their skills and motivation. With Cocoon, a major advantage is its fee. On average, companies pay €500 per month to use the software, giving them access to an unlimited amount of applicants. The user can also instantly show interest for multiple positions by swiping on the app, saving time and effort.

The use of these technologies reflect the long-tail concept, as applicants are exposed to numerous smaller companies that were previously unknown to them. Now, applicants are more likely to apply to “niche” companies instead of well-known ones. In addition, the network-based value creation concept is also followed, where the informal collaboration between companies and Scoringline/Cocoon provide skills and resources that can supply products/services for an extensive demand. Companies that adopt these tools gain access to a broader pool of applicants, stored in databases that are filtered to find the suitable fit. Value is created, as there are more users on the platforms. Finally, following the newly vulnerable market concept, this market is attractive for new potential entrants, as the search for new employees is a continuous process. Innovative recruiting methods are constantly in demand. Moreover, the market is highly vulnerable, as there are no dominant players. The platform has no restrictions, and customers are facing the same/similar problem, so any firm can join. Costs to enter are also low for firms, in comparison to traditional methods. A profound difference exists in profitability across firms, as fees depend on the size of the firm and the amount of employees selected. As early adopters, startups will need to find a way to reduce opportunities for new entrants by “locking” the market, and stand out from the competitors that exist.

80% of recruitments are done almost instantly without enough qualitative consideration, and hiring the wrong person can be expensive. These technologies don’t only enable firms to recruit more efficiently, they also give smaller companies the opportunity to be exposed. To conclude, current recruiting platforms are becoming outdated and inefficient, and the adoption of digitalized platforms is thus necessary to implement in order to continue employing successful candidates in a practical manner.

Sources:

  • https://en.scoringline.com
  • https://cocoonapp.co
  • http://www.longtail.com/about.html
  • http://www.forbes.com/sites/icims/2016/05/16/the-real-cost-of-a-poor-hire/#727067aa242f
  • https://www.youtube.com/watch?v=syxej7VUKI8
  • http://www.eremedia.com/ere/why-you-cant-get-a-job-recruiting-explained-by-the-numbers/
  • https://www.theladders.com/career-advice/you-only-get-6-seconds-of-fame-make-it-count/

Team 17

  • Gabriel Müller Adade – 368370
  • Giovanni Nigris – 383900
  • Katarina Wessel Rodahl – 368949
  • Sven Ullern – 367004

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