Advertisers are always trying to find the golden formula to target their customers. Cookies and demographical data is being used online, but due to technological innovations that have made facial recognition possible we are also able to target our customers better outdoors. While waiting for the train, there is a great possibility that a smart billboard is watching you. Are you looking at its advertisement or not? And if so, for how long
Cameras in billboards are becoming more and more common. The software being used can identify the age and sex of a person, identify their emotion and even recognize an individual. Since advertising is all about emotions, it is very useful for the advertiser to identify whether the person looking at the billboard is happy, surprised, angry, etc. They can use this data to investigate their target group and make their advertisements more effective.
Besides offering new insights and data, face recognition in billboards is taken up to the next level and is being used to make billboard advertising interactive. For example, Coca-Cola uses facial recognition in interactive billboards at the metro station in Stockholm. As part of the ‘Choose Happiness’ campaign, billboards analyzed the faces of the metro passengers. When a passenger passed by the billboard and smiled, the face of the interactive billboard advertisement winked and smiled back at the passenger. (Rozema, R. 2016).
Another example is the German beer brand Astra, who is using facial recognition to distinguish men from women. The goal of the outdoor advertisement is to encourage women to drink beer. Depending on the person passing by, one of the 70 available videos is being showed. If the billboard recognized a man or a minor, it asks the person to keep on walking. If it is a female, the billboard shows a fun video (Rozema, R. 2016).
These new technologies open up endless possibilities for outdoor advertising, but privacy must be warranted. The civil rights organization ‘Bits of Freedom’, for example, thinks that facial recognition in billboards used in public transportation is a problem, since it is a public area and passengers cannot avoid the cameras (Schellevis, J.). However, as with many technological developments, there are no clear regulations yet and the law is still behind (Rozema, R. 2016). It is unknown how far legislation for personalized advertisement will go in the future. Are interactive billboards allowed to send a push notification to your smartphone? If billboards are able to identify the person that is coming, are they allowed to register you? Maybe the technology will eventually lead to ultra-targeted advertising: what if you load up thousands of videos of people wearing different clothes and match this data to whatever the person looking at the advertisement is wearing? ‘Beautiful dress you’re wearing. Maybe this jacket will look nice with it; only 20euro at Zara!’
Concluding, technological innovations have enabled advertising companies to analyze images and use this data in order to make their advertisements more effective. Besides that, outdoor advertising is taken to the next level with interactive billboards. How far will these innovations go, without violating privacy?
References:
Rozema, R. (2017). Oprukkende gezichtsherkenning past reclame aan | Marketing trends en nieuws. [online] Available at: https://www.frank.news/2016/02/05/oprukkende-gezichtsherkenning-past-reclame-aan-2/ [Accessed 3 Oct. 2017].
Schellevis, J. (2017). Reclameborden op A’dam CS weten wanneer en hoelang jij kijkt. [online] Available at: https://nos.nl/artikel/2191341-reclameborden-op-a-dam-cs-weten-wanneer-en-hoelang-jij-kijkt.html [Accessed 3 Oct. 2017].