Technology of the week – How did the video industry change over time?

29

September

2017

5/5 (9)

The video industry has a long history of incremental evolution; black-and-white boxes turned into colour on flatscreens and videotapes converted into DVD’s and Blu-ray discs. Moreover, the quality of videos also increased throughout time due to technology development. Information goods are goods that derives their value from the content they carry, rather than from the medium that is used to capture the content. Now, the industry is making room for online and mobile platforms such as Netflix, Videoland and HBO.

The changes in the industry let to changes in the business models. Previously, most market players earned one-time revenues, for instance by selling or renting out a video or DVD. When the internet emerged, this business model changed. Nowadays, market players earn money by introducing subscription models, such as the streaming service Netflix. Since information goods have low marginal costs, market players (e.g. Netflix) could offer a bundle of films on a platform for a fixed amount per period. This disruption led to the almost complete disappearance of physical videos and video rental.

Furthermore, historically Netflix started off with DVD rental through mail and in 2007 they complemented this service with online streaming. At this moment they are one of the biggest companies in the online streaming market. Some competitors of Netflix, such as Blockbuster did not make the switch from DVD rental to online streaming and went bankrupt (Business Insider, 2017).

The Porter’s five forces demonstrates the disruptive effect of Netflix on the industry. The competitive rivalry is high, due to larger competitors having exclusive rights to films. The threat of substitutes is also high, due to traditional video industry being substituted by streaming services and the threat of illegal downloading. Furthermore, the power of consumers is low, due to non-financial switching costs (long-tail and customization). On the other hand, the power of suppliers is high, since they hold the films rights and can give these to any market player they want. However, their power depends on how popular the film is. Lastly, the barrier to entry is high due to the arrival of the internet leading to large market players such as Netflix and the positive feedback loops.

The prediction of the video industry in the future, is that all series, films, netflix and TV shows will only be available on-demand. It will be possible to watch specific films or episodes whenever or wherever you want. Furthermore, these platforms are all going to offer personalized programs. The annual revenue of Netflix increases every year and is expected to keep on rising due to new market possibilities in developing countries (Statista, n.d.). There may be possible implications during this new phase of streaming. Bundling allows sellers to offer a menu of different options. Customized bundling gives consumers greater control over the content of bundles they purchase. From the sellers point of view, this may translate into lower sales volumes due to smaller bundles sold and higher transaction costs.

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References

Business Insider. (2017). How Netflix Bankrupted And Destroyed Blockbuster. [online] Available at: http://www.businessinsider.com/how-netflix-bankrupted-and-destroyed-blockbuster-infographic-2011-3?international=true&r=US&IR=T [Accessed 20 Sep. 2017].

Statista. (n.d.). Statistics & Facts on Netflix. [online] Available at: https://www.statista.com/topics/842/netflix/

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Domino’s driverless deliveries: new ways to deliver your pizza!

23

September

2017

5/5 (5)

Due to the expected shortage of employees to deliver pizzas, Domino’s Pizza has been searching for new and innovative ways to deliver their pizzas to customers’ homes, making use of Artificial Intelligence. This led to multiple tests of the most innovative ways to deliver Domino’s pizzas.

In 2016, DRU already made its entrance in Australia and New-Zealand. DRU, named as Domino’s Robotic Unit, is one of these solutions to deliver pizza without someone to drive him. As you can see on the picture above, DRU is a relatively small, self-driving vehicle in which a heated box is positioned. Therefore, DRU can deliver warm pizzas at busy locations. This makes him very suitable to use in cities. He can navigate on its own, making use of his GPS system which is linked to Google Maps. He chooses the best route and with the help of his on-board sensors, he can avoid obstacles on his way. DRU can only be opened by the code on the mobile phone of the orderer. Do you also want to meet DRU? Then I have good news, tests with DRU are already started in the Netherlands! If you’re lucky, you even have the opportunity to meet him in Rotterdam by ordering at Domino’s Pizza.

But DRU is not the only innovative robot that can deliver your pizzas… Pizzas can also fly nowadays. The first pizza (pizza-peri-peri chicken) has been delivered by air with the help of the Domicopter. This Domicopter is a drone of Domino’s Pizza and has been tested in New-Zealand. The drone is useful to avoid traffic jams and includes a heated box for the pizzas as well. Another great innovative way of Domino’s is the use of self-driving cars to deliver the pizzas. With the help of Ford, Domino’s is testing these delivery cars in the US right now. You can track the car with your pizza on your smartphone. With the unique code on your app, you can open the door to grab your pizzas.

Domino’s Pizza is very curious of how their customers will react to all these new innovative delivery ways. Driverless deliveries has been new and many people will be stunned if they would see DRU delivering their pizzas. I think this could be the new hype and will increase the customer experience at Domino’s Pizza! Would you like to see DRU in front of your door with your favourite pizza?

 

Sources:

https://www.dominos.nl/over-dominos/nieuws-media/aug-16-domino-s-gaat-vliegen-en-lanceert-eerste-commerci%C3%ABle-pizza-drone-bezorgmodel-in-nieuw-zeeland

http://fortune.com/2017/08/29/dominos-ford-pizza-self-driving-autonomous/

https://www.theverge.com/2017/8/29/16213544/dominos-ford-pizza-self-driving-car

https://zelfrijdendeauto.com/dominos-pizza-zet-zelfrijdende-robot-in/

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Driving while being watched

19

September

2017

4.44/5 (9)

Did you hear the advertisement on the radio? ANWB wants to compensate people who drive ‘safe’ with discounts on their insurance premium. The better you drive, the bigger your discount will be.

You can earn a discount up to 30% and you’ll receive feedback on the way you drive. It could even improve safe driving performances around the Netherlands. It all sounds perfect.

But wait a minute, before you sign this deal, you do have to consider that by acknowledging this opportunity, you will have to plant a stick in your car, which accurately measures everything about your driving style, everywhere you go. The stick measures and stores your GPS coordinates, tracks your acceleration rates and follows your speed in corners at all times.

But what does ANWB sees as a ‘safe’ driving style? According to ANWB you drive safe by not exceeding the speed limits, driving slowly in corners, accelerating smoothly and by not braking too abruptly. These are the requirements where you have to score on. Depending on your score, based on an analysis of your personal data, you will receive a corresponding discount.

However, does your speed in corners make you an unsafe driver? Or will people adjust themselves to drive slow, frustrating other drivers? Will you immediately be ‘punished’ with higher prices if you once brake too hard? Will we check the garage if they don’t brake too hard with our cars during maintenances in order to receive our beloved discount?

And what if you don’t belong to this group of ‘safe’ drivers? You will receive a phone call and better hurry to find a new insurance before you get kicked out of this one. It is human to make a mistake or have bad luck sometimes. But at ANWB, these little human errors can lead to large financial consequences. You are at risk of losing your insurance.

As you already know, quite some personal data will be shared, stored and analysed by accepting this deal. ANWB will always know where you are and where you have been at each time period and when you exceeded the speed limit or broke other rules. Every little detail about you will be stored and may later be used against you. They can use all this information for their gains.

What will happen in the future? Will they further expand their privacy terms? Where is the border of our privacy? Where will the observation and control of our own lives and behaviour stop?

Sources:
https://radar.avrotros.nl/nieuws/detail/premieverlaging-voor-veilig-rijden/
https://www.anwb.nl/verzekeringen/autoverzekering/veilig-rijden

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