Amazon recently announced a new digital payment system. This new system can be physically used in shops, by waving your hand above a payment device. You will not have to implement any type of chip or card inside your body, you just have to register your hand palm (BBC News, 2020). The payment device is able to read the vein patterns on your palm, which is impressive considering these are different for every finger and every individual. Amazon states that this method is more private than any other payment, because you can’t see a persons’ real identity on their palm, and it will consequently decrease fraud (Warren, 2020). They think that customers will appreciate the contactless nature of the system, especially in these COVID-times, in which nobody wants to touch public objects Also, the veins in your hand will remain the same your entire life so you would never have to change your ‘card’. The palm scanner can easily be implemented in one of the 20-plus Amazon Go stores, where you can scan your palm and link it to your bank account (Business Insider, 2020).
Obviously, there are many concerns about the implementation of this types of payment methods. For instance, privacy group Big Brother Watch had major issues with Amazon’s invention. Silkie Carlo, the director, state: ‘’Amazon continues to fill the market with invasive, dystopian technologies that solve non-existent problems.’’ (BBC News, 2020).
He also mentions that it is absolutely not necessary to give away your private, biometric data in order to buy food. In his eyes, Amazon wants to normalize infiltration in civilian’s homes and bodies to empower themselves.
Amazon already possesses an endless amount of data about everyone of its customers, and keeps this in their database forever (Kelion, n.d.). Especially with Alexa invading people’s homes the amount of information Amazon has about people is gigantic.
Amazon stated that the information is stored not in their usual database, but in a cloud separate from other customer data (Business Insider, 2020). However, ‘’somewhere in a cloud’’ does not sound all that safe to me. I would not be comfortable with the fact that a company is in possession of my very personal data. Especially when giving them my card or cash money is a very adequate method of paying.
What do you guys think? Do you think this could possibly be the future or will people in general be resistant against it?
BBC News. (2020, 29 September). Amazon One: Palm scanner launched for “secure” payments. https://www.bbc.com/news/technology-54337984
Business Insider (2020, 29 September). Amazon is letting customers pay for groceries by scanning their palm at its Go convenience stores. https://www.businessinsider.com/amazon-one-palm-scanner-payment-system-trialed-amazon-go-seattle-2020-9?international=true&r=US&IR=T
Kelion, L. (z.d.). Amazon: How Bezos built his data machine. BBC News. Read 1 oktober 2020, van https://www.bbc.co.uk/news/extra/CLQYZENMBI/amazon-data
Warren, T. (2020, 29 september). Amazon One lets you pay with your palm. The Verge. https://www.theverge.com/2020/9/29/21493094/amazon-one-palm-recognition-hand- payments-amazon-go-store