Information Asymmetry in the Second-hand Car Market

4

October

2021

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Something you might find at a second-hand car dealership

Information asymmetry is an important topic in any market. It presents itself in situations where the selling party knows something important about the product, which the buyer does not know. In the case of second-hand car dealerships, this phenomenon, known as the principal-agent problem, arises when dealers offer cars of lower quality (lemons) at similar prices to cars of higher quality (peaches) (Kim, 1985). This makes it much harder for buyers to distinguish between good and bad quality cars. In practice, this pricing method allows dealers to sell low quality cars to naïve buyers for the same price as higher quality cars. Dealers benefit from these transactions, as they sells cars for higher prices than their true value.

However, buyers suffer from the consequences of their buy. They regarded the car as functional and believed it fit their requirements at the point of sale. Unfortunately for the buyer, the car they bought will likely have problems which went unnoticed at sale but become apparent after some driving time. When buyers in the market find out that some cars are lemons, but they cannot distinguish them from peaches, they will stop buying cars until they can distinguish between them. Nevertheless, instead of distinguishing between lemons and peaches through prices, it is more beneficial for the dealers if they do not distinguish (if they do distinguish, selling lemons becomes really hard). Since nobody wants to buy the dealers’ cars anymore dealers keep lowering the prices, still not distinguishing between lemons and peaches. Eventually, the prices become so low that the dealers cannot come around from the revenue from car sales and the market will collapse.

This market for lemons has to be controlled in some way to prevent dealers to be able to benefit from selling low quality cars at too high prices and causing the market to collapse. One way to solve the problem is to implement a market-wide, government-ordered warranty for each sold car. This will force dealers to distinguish between lemons and peaches, because they would have to pay for the repair costs of the bad quality cars they sold, if they were to break, so they give lemons either a shorter warranty, or a lower repair limit. This solution has two possible, likely positive consequences for buyers in the market. Either dealers will distinguish between lemons and peaches, allowing buyers to choose a car that fits their requirements fairly and more easily. Or dealers will stop selling lemons and only sell peaches which means buyers will only be offered good quality cars. Either way the market survives and does not collapse on itself.

Kim, J.-C. (1985). The Market for “Lemons” Reconsidered: A Model of the Used Car Market with Asymmetric Information. The American Economic Review, 75(4), 836–843. http://www.jstor.org/stable/1821360

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The Impact of Personalization and Versioning on the Car Industry and Electric Vehicles

25

September

2021

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Four of the many different BMW 3-series models in 2020

In the early 2000’s something happened which would forever change the car industry. The first Toyota Yaris was released. This car seamed harmless at first, but it did not last long before car manufacturers worldwide experienced the shock that the Yaris brought to the market. This car on its own was not very special, however, the Yaris model as a whole offered the customers, for the first time, the opportunity to fully customize their new car from factory (Lander & Liker, 2007). This inspired a new way of thinking in the car industry which is why you can now order your new car in (almost) every color of the rainbow. Car manufacturers realized they had to capitalize on the customers’ need for diverse product options.

Versioning has been a hot topic across many different industries for the last two decades. Manufacturers try to capitalize on customers’ different WTP’s by creating different versions of their products to sell at different prices. Every person differs in their taste and needs for cars. Some want (and can afford) a top-of-the-line 4-door limousine, like a BMW M8, while others are contempt with a small but sufficient city car, like a Toyota Yaris. To differentiate between different types of customers, car manufacturers create different versions of their car suiting their unique requirements. BMW for example produces cars suiting different needs divided into series (from 1- to 8-series) to roughly divide their customer base. Within these series they version their products by offering cars with different utility types (family, sport, luxury) (BMW, 2021). This type of versioning allows manufacturers like BMW to get the most out of each of their customers’ WTP.

Recently, electric vehicles (EV’s) have been making a very successful entrance into the market for cars. With the release of the Model 3, Tesla was able to sell over 95,000 units in 2019 and almost 86,000 in 2020 showing that customers are interested in buying EV’s (carsalesbase.com, 2021). Tesla’s success caused other manufacturers to fast track the development of their EV’s as to defend their position in the market. However, where tesla offers relatively little versions and personalization options to customers, established manufacturers like VW, Audi, BMW and more have already announced and even released electric versions of their combustion engine counterparts (IAA, 2021). Because incumbents offer more versions they are able to capture the attention of a broader audience and, eventually, through incumbents’ economies of scale Tesla is likely to lose sales.

I expect EV’s to slowly take over the market in the following decades. Newer generations of people are more aware of the severity of the climate situation and are more willing to do their part in changing it. I believe that through the smart introduction of EV’s into the market by incumbents and the ever increasing environmental awareness of consumers EV’s will be the future of the car industry and that personalization and versioning will help increase growth of the popularity of EV’s tremendously.

References:

BMW (2021) via https://www.bmw.nl/nl/index.html

Carsalesbase.com (2021). ‘Tesla Model 3 Europe Auto Sales Figures’. via https://carsalesbase.com/europe-tesla-model-3/

IAA (2021) via https://exhibitors.iaa.de/ausstellerportal/2021/produkte-aussteller/

E. Lander & J. K. Liker (2007). ‘The Toyota Production System and art: making highly customized and creative products the Toyota way’, International Journal of Production Research, 45(16), pp. 3681-3698

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