At the moment, artificial intelligence is still mostly being used by the well-known tech companies, because of high development- and implementation costs. However, we can recognise the trend of AI being democratised: everyone will have access to machine learning technologies. But far from all companies have access to people that are knowledgeable in data science.
The one thing that will enable AI for everyone is cloud service. Microsoft Azure, Amazon Web Services and Google Cloud are now offering AI cloud services, so that every industry can profit from this “next big thing”, not just tech companies. This has the potential to boost the economy grandly.
However, there are not nearly enough data scientists, who are just as necessary for companies as the technologies itself. The shortage is also one of the reasons why AI isn’t as widespread yet, but if the AI-cloud offerings really become mainstream for companies, it would mean that non-experts would be in control of the systems. These people do not know how to get the most value out of the data they have, and even more worrisome, they will not know how to deal with ethical dilemmas of AI. For example, the risk of having algorithms that are biased in gender or race will be much bigger in my opinion, and once in place, unskilled people will not be able to remove the biases. This will not be beneficial for the image of AI itself, so is highly undesirable. AI requires skilled and knowledgeable data scientists.
More people need to be educated in being data scientists. In the meantime, the earlier mentioned tech companies have identified a gap in the market. Google and Amazon already started with their own AI consultancies. I’m expecting that this is just the start of a trend. AI consulting will most likely become a big industry. However, this might further increase the might of the big tech companies.
[1] https://www.technologyreview.com/lists/technologies/2018/
[2] https://singularityhub.com/2018/02/19/the-democratization-of-ai-is-putting-powerful-tools-in-the-hands-of-non-experts/#sm.000189o86r6dpdgis4d164b3z1542