On our family trip to Marrakech, I watched Generative AI slip from helpful starting point to unquestioned authority, and it happened through my Aunt. She let a chatbot stitch together every day: sunrise views, “authentic” lunches, and the exact minute we should haggle for rugs in the souks. The schedule looked airtight. It felt like certainty.
By day two, the cracks appeared. The café near our riad had a new owner and a different menu than the glowing reviews implied. Then the ‘can’t-miss’ garden closed mid-afternoon for maintenance, right when our plan said ‘quiet hour.’ Later during the day, our ‘highly-rated’ food tour collided with the simple truth that the extreme heat and constant walking would deplete our group’s energy after 19:00. So I found myself doing the unglamorous work: phoning ahead, double-checking hours, sifting reviews for patterns, and reshaping the day to match us. We chose fewer rooftop photo ops and more neighborhood bakeries and mint tea in the shade.
AI was great at breadth. It could name every museum, pull taxi estimates, and even generate a tidy map. What it missed were the frictions that make a trip real, such as uncertain opening times, family preferences, and the way Marrakech’s rhythm slows you down whether you plan for it or not.
If I could redesign these tools, I would ask for three things. First, transparent uncertainty: show last-verified dates, typical schedule volatility, and source links. Second, adaptive flow: replan around heat spikes and stamina, not just distances. Third, a “fit check” that flags misalignments before they become problems, including spice levels, noise tolerance, and budget drift.
My Aunt’s excitement is not the issue; unexamined confidence is. Marrakech taught me to let AI lay the scaffolding, and then to let the city, and our family, decide how the house actually stands. However, whenever I travel on my own or decide the schedule, I try to stay away from AI as much as possible and research ahead in a more traditional way.
What do you think about this? Do you use AI when traveling?