Controlled through the Illusion of Freedom

22

October

2017

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Since almost a year now, I have a subscription to an online version of the New York Times. While I have to admit that the crossword puzzle is the most visited ‘page’ in the app, it is very interesting to read the news from a different perspective. Last week I saw an article that caught my attention, mainly due to the picture placed with the article (see the picture below). I was an image that on the one hand looked very strange, but also very familiar. It is the way everyone walks around or stands wanting for public transportation. It is even the way, write now as I am writing this blog, is sitting at the table on Sunday evening. Clearly, our mobile phones and social media have taken over a large part of our lives, even more than I, or anyone, would like to admit.

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It puts a large amount of power in the hands of the big tech companies. The first wave of social media and technology was supposed to bring more freedom and “a better future for all mankind” (NYT, 2017). While, of course, it brings an immense amount of possibilities and freedom, it also comes with a degree of control from the perspective of the big players in the tech industry. Amazon can determine how people shop and what they buy, Google influences how you acquire knowledge and then Facebook determines how you communicate this knowledge to your friends. Or the whole world for that matter.

With people using Facebook to communicate, while being communicated to as well through ads, anyone who wants to be heard can be very cheaply and instantly. Clifford Stoll already predicted this in 1995, providing a more critical view on the rise of the web: ‘when most everyone shouts, few listen’.

The article mentions both a former Facebook engineer and the co-founder of Asana, who have programmed their phones to not let them use the social networking platform, with the Asana founder also banning multiple other applications including internet browsers and Gmail. A choice that I find hard to imagine in my own life, but would be an interesting experiment.

Something else that caught my attention was a comment written under the article on the website, which I found very interesting, and a fair observation:

“Take monopolistic addictive platforms that gather, track, store, and analyse the personal details of everyone with zero oversight, add in ridiculous sums of money from marketers peddling consumer goods to foreign governments pushing conspiracy theories, and is it any wonder the tech giants have started looking less like our saviours and more like the masters of a dystopian future” (NYT, 2017)

In what capacity will the tech giants be able to control how people life their lives in the future. Will their control grow, until everyone is simply programmed to like and do what they’ve been told, or will their come a big revolution in which we will take back control and move away from big social media platforms? Move away from one-way, fast, quick information, back to a slower and less streamlined society in which your next purchase is not recommended to you by a search engine but by your former next door neighbours cousin.

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Singapore Smart Nation: Equalling Safety to Privacy Loss?

9

October

2017

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My first introduction to Singapore was ten years ago, when my aunt and uncle made the move over there for work. It then seemed to be half a world away, which, to be fair, is not too far off. After visiting twice, in 2008 and 2010, I stayed in Singapore more permanently for a 3-month internship in 2014.  It was the perfect opportunity to combine my studies, gain working experience and spend time with my family.

Before moving there, the one thing that kept coming to my mind about Singapore was that it was illegal to chew gum, and thus very difficult to buy anywhere. Twice a year, during the summer and at Christmas, my cousins would stock up on gum and ship it back home with them. So naturally, I did the same. Nothing will make you love chewing gum more than not being allowed to have it. And while a restriction on chewing gum seems harmless enough, it is only a small example of the rules and regulations that are in place to guarantee safety and efficiency, while also restricting civil liberties.

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Where there has always been room for experimentation and innovation in Singapore, a new experiment has been introduced; Smart Nation. Smart Nation is a government initiative aimed at using data, networks and information and communication technologies to provide a safer and efficient city-state where “people are empowered by technology to lead meaningful and fulfilled lives”. The data gathered through sensors and camera could track everything and everyone, from people smoking (or chewing gum) in prohibited areas to the number of people using public transportation on any given time. According to the government website the use of digital technology will provide support and impact in 5 key domains; Transport; Home & environment; Business productivity; Health & enabled ageing; and Public-sector services. The possibilities seem to be endless, with thousands of sensors installed around the city, public transportation could be rerouted based on passenger loads, the spread of an infectious diseases could be tracked or it could be used to predict crowd movements following an attack.

While the possibilities and advantages of such a data-driven nation are clear, from a government perspective, there are some serious catches. Collecting data on such a scale automatically raises questions on privacy issues, cyber security and surveillance. The government has set up a cybersecurity agency to ensure the protection of data and drawn up strict measures on how to use the information. According to an article in the Los Angeles Times, the Singaporeans are not that concerned: “Singaporeans are resigned to the large amount of data the government collects, residents don’t see CCTV as scary. They see it as safe”.

While currently Singapore is a real-life laboratory for this extensive experiment, it is interesting to wonder when others will follow and implement the powers of data collection on such an extensive scale. Even when initiatives such as Smart City are at the beginning of its worldwide development there is already a hot debate on how much personal privacy citizens should sacrifice for the sake of convenience and safety. I am definitely not sure on what the answer should be, and for an outsider visiting Singapore it is easy to get distracted by the advantages of clean streets and an extreme sense of safety.

The links below are the sources that I used for this blog and provide more information on the topic.

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