How Spotify knows what you like

10

October

2021

5/5 (3)

Remember the time where we needed to download music on our computers and transfer those songs to our mp3, not being able to listen to more than 20 songs? Times have changed since then, and almost everyone now uses the app Spotify. Hundreds of millions of people around the world use Spotify to listen to their music. With over 50 million songs and podcast episodes, it is not surprisingly beating the mp3 (;

But Spotify is doing more than just giving people access to podcasts and artists and their albums; Spotify is using technology to give their users an exceptional personal experience.

For example, they brought in Discover weekly, where every monday players receive a new playlist with 50 tracks. This playlist is based on songs they like and recently listened to, but haven’t heard before. How does Spotify do this? They use a form of machine learning. One of the used techniques is Collaborative Filtering, where an algorithm compares the songs you’ve listened to with other user-created playlists with similar songs. Another technique that uses a similar algorithm, but in a different way is Natural Language Processing (NLP). NLP is the ability of an algorithm to search through the web to find music related articles and blog posts. This way, the algorithm can match songs based on the way they are being discussed on the internet and new songs can be added to the discover weekly list. Additionally, they use Convolutional Neural Networks (CNN) to make sure also less-popular songs are considered for the playlist. With CNN Spotify matches songs based on their attributes (e.g. beats per minute, loudness).

The company also just released a new feature on the 9th of September called ‘Enhance’. With this feature Spotify adds recommended tracks to your own playlist based on the already existing tracks using similar algorithms as described above. 

All these techniques make it easier for us to discover new artists and tracks more than ever. Algorithms track what we like, then give us what they think we like. This also made me think how hard it has become to discover new types of music that differs from what we already know. I still have a record player in my room and go to record stores every once in a while to step out of this filer bubble and wander into fresh territory. How about you?

References

E. (2021, January 15). On Netflix and Spotify, algorithms hold the power. But there’s a way to get it back. Experience Magazine. https://expmag.com/2019/11/endless-loops-of-like-the-future-of-algorithmic-entertainment/

How Spotify Uses Artificial Intelligence, Big Data, and Machine Learning. (2021). Data Science Central. https://www.datasciencecentral.com/profiles/blogs/6448529:BlogPost:1041799

Tambekar, A. (2020, May 11). How Spotify Uses Machine Learning Models to Recommend You The Music You Like. GreatLearning Blog: Free Resources What Matters to Shape Your Career! https://www.mygreatlearning.com/blog/3-machine-learning-models-spotify-uses-to-recommend-music-youll-like/#:%7E:text=Convolutional%20Neural%20Networks&text=Each%20song%20is%20converted%20into%20a%20raw%20audio%20file%20as%20a%20waveform.&text=With%20these%20key%20machine%20learning,would%20have%20never%20found%20otherwise.

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The power of Big Tech companies

9

October

2021

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How does social media impact our world? The use of social media has highly increased over the years, and you would almost forget how it was without it. But on the 4th of October 2021 people around the world had a glimpse of how a world without social media would look like. A global outage took place and Facebook and its family of apps, including Instagram and Whatsapp were down for more than six hours. More than 3.5 billion people around the world rely on these platforms for communication with friends and families or for running their businesses.

Additionally, Frances Haugen, a former employee of Facebook, revealed that same week how the company is causing harm by providing evidence to lawmakers, regulators and the news media.

The abovementioned outage and the revelations brought to light from whistleblower Frances Huagen not only showed how dependent the world has become on social media but also added fuel to the fire; the ever-growing power of big tech companies and the way those companies deal with harm caused by their platforms.

Companies such as Facebook, Amazon, Google and Apple all provide digital services and those have ingrained in our lives that it is almost impossible to avoid them. Some argue that this succes comes with responsibility and increasingly people are questioning if those companies are living up to this responsibility. Two critical points are: How do Big Tech companies protect the privacy of their users? and to what extent can they be held liable for what is happening on their platform?

According to Haugen companies like Facebook and Instagram use amplification algorithms and engagement-based raking that is leading children and teenagers to harmful online content without trying to solve this issue because of the profit it’s earning. Haugen recommends reforming Section 230 that protects companies from liability for third-party content on their platform. She argues that the government has to step in and companies should be held responsible for the consequences of their algorithms. Even though something has to change, one my ask oneself if government oversight is the right solution. The government regulating algorithms of tech companies could influence journalism and free speech and what consequences would that have?

References

Alter, C. (2021, October 6). How Fixing Facebook’s Algorithm Could Help Teens—and Democracy. Time. https://time.com/6104157/facebook-testimony-teens-algorithm/?utm_source=roundup&utm_campaign=20210929

Deutsche Welle (www.dw.com). (2021). Why Big Tech is under fire around the world | DW | 16.04.2021. DW.COM. https://www.dw.com/en/why-big-tech-is-under-fire-around-the-world/av-57230952

Isaac, M., & Frenkel, S. (2021, October 8). Facebook, Instagram, WhatsApp Were Down: Here’s What to Know. The New York Times. https://www.nytimes.com/2021/10/04/technology/facebook-down.html

Mac, R., & Kang, C. (2021, October 6). Whistle-Blower Says Facebook ‘Chooses Profits Over Safety.’ The New York Times. https://www.nytimes.com/2021/10/03/technology/whistle-blower-facebook-frances-haugen.html#:%7E:text=Frances%20Haugen%2C%20a%20Facebook%20product,documents%20to%20journalists%20and%20others.&text=%5BWatch%20the%20Facebook%20hearing%20live.%5D

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