Impact of AI as a disruptive technology on the future of work

11

September

2024

5/5 (1)

In class we have discussed about how new emerging technologies do not necessarily have to be disruptive but can rather collide with existing technologies. However, in the case of AI it does not seem like it will have the usual hype cycle for emerging technologies. It seems like a technology that will exponentially grow and make a big change in how society will function, changing most of the current jobs we know today.

There are two common perspectives on the implementation of AI. With some embracing it and seeing it as something that will ultimately benefit society, whereas others are anxious that it will be too invasive and take over their job. As at first it was thought AI was only going to do mundane tasks like data-entry and basic administrative tasks, allowing more time for employees to be efficient and focus their time elsewhere. However now that we are further along with AI applications such as DALL-E and Midjourney which are even creating art works in a few minutes that would take human artists days of effort to create.

Jobs that are projected to be most likely automated but not limited to are: customer service representatives, receptionists, accountants/bookkeepers, sales employees and retail (Talmage-Rostron 2024). Job that are not likely to be replaces are: teachers, lawyers and judges, management and psychologists. (Talmage-Rostron 2024).

So the main question is: Will AI ultimately create more jobs than it replaces, or will there be an issue of job displacement?

In my opinion, in the short term job displacement will happen which impacts the majority of the workforce in some way or another. However there will be those whom are fortunate enough to be able to dedicate time and funds to up/reskilling efforts in order to adapt to the new AI driven job market. Whereas people with less opportunities will not be able to adapt as quickly. Regardless of these factors, I do believe that with the right ethical regulations the disruptive effects of AI implementation could be mitigated. Ultimately making AI and its use cases a net positive for society.

References used: (Mark Talmage-Rostron January 10, 2024) https://www.nexford.edu/insights/how-will-ai-affect-jobs

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