Apple’s Anti-Tracking Disruption

11

October

2022

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“Privacy. That’s Apple. Privacy is a fundamental human right. It’s also one of our core values. Which is why we design our products and services to protect it. That’s the kind of innovation we believe in.” (Apple Inc., 2022). Every Apple user has probably heard something in line with this before and it is not necessarily a lie: with the release of iOS 14.5 in April 2021, Apple launched a new privacy feature called “App Tracking Transparency”. With this feature, Apple forces app developers to ask users for permission to “track” them, that is share your data with third parties for ad-targeting purposes. Since the release of this feature, it has proven to be a major disruptor on the global ad market – in May 2022 only 25% of users agreed with apps tracking them (Lukovitz, 2022). This disruption is causing a major impact on revenue for big players: it is estimated that in 2022 Apple’s App Tracking Transparency (ATT) feature will cost Facebook $16 billion, YouTube $2.2 billion, Snap $546 million, and Twitter $323 million (O’Flaherty, 2022). In addition, the disruption is also impacting smaller businesses and start-ups that rely on personalized marketing to acquire new customers. Because of ATT, they have seen the cost of acquiring new customers rise and have had to cut back on marketing spending (McGee, 2022). This disruption caused by Apple has required big organizations like Google (owner of YouTube) and Meta (owner of Facebook) to reevaluate their business model and find a way to get the lost revenue back and keep their shareholders happy. 

Disruptive innovations are known to displace current market leaders, Google and Meta, and to see one or more new market-leading firms arise. Apple will say that the one benefitting from its anti-tracking crusade is you, the user, and, as we mentioned something similar before: this is not necessarily a lie. However, one with a business mindset and a critical view has probably seen it coming from miles away: the major benefiter is Apple itself. Appsumer reports that between the second quarter of 2021 (after the release of ATT) and the second quarter of 2022, Apple Search Ads (ASA) – Apple’s platform for selling advertisement space to advertisers – has experienced a major boost. Advertisers’ adoption of ASA grew by 4% to 94.8%, while that of Meta and Google decreased by respectively 3% and 1.7% to 82.8% and 94.8% (McCartney, 2022). Perhaps more interesting, are the changes that occurred in advertisers’ share-of-wallet (SOW). ASA’s SOW increased by 5% to 15%, while Meta’s SOW dropped by 4% to 28% and Google’s stayed the same at 34% (McCartney, 2022).

Apple has used the ATT feature very cleverly as a first hit in challenging the duopoly Google and Meta in the advertising market. While Apple is expected to make an almost negligible $5 billion in ad revenue in 2022 compared to Google ($209 billion) and Meta ($115 billion) (Kachalova, 2022), this difference is most definitely to slink in the coming years. Google and Meta are slowly adjusting to the reality because they know: Apple wants a share and will go to extreme measures to get it and with Apple’s strong ecosystem and large userbase, there is very little they can do about it.

Apple Inc. (2022). Privacy. Accessed on October 2022, van Apple.com: https://www.apple.com/privacy/

Kachalova, E. (2022, October 3). Big Tech owes you money. Find out how much. Accessed on October 2022, van AdGuard: https://adguard.com/en/blog/personal-data-cost-money.html

Lukovitz, K. (2022, May 5). Privacy Update: ATT IDFA Opt-In Rate At 25% Overall, But Varies By Vertical. Accessed on October 11, 2022, van Mediapost: https://www.mediapost.com/publications/article/373613/privacy-update-att-idfa-opt-in-rate-at-25-overal.html

McCartney, J. (2022, September 6). Appsumer Report: Apple Privacy Measures Provides a Boost for Apple Search Ads and Favors Large Advertisers. Accessed on October 2022, van Business Wire: https://www.businesswire.com/news/home/20220906005427/en/Appsumer-Report-Apple-Privacy-Measures-Provides-a-Boost-for-Apple-Search-Ads-and-Favors-Large-Advertisers

McGee, P. (2022, August 9). Small businesses count cost of Apple’s privacy changes. Accessed on October 2022, van Ars Technica: https://arstechnica.com/gadgets/2022/08/small-businesses-count-cost-of-apples-privacy-changes/

O’Flaherty, K. (2022, April 23). Apple’s Privacy Features Will Cost Facebook $12 Billion. Accessed on October 2022, van Forbes: https://www.forbes.com/sites/kateoflahertyuk/2022/04/23/apple-just-issued-stunning-12-billion-blow-to-facebook/?sh=58eb37031907

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NS introduces pay-as-you-go method “OVpay”

28

September

2022

5/5 (2)

In 2002, the OV-chipkaart was introduced in The Netherlands as a nationwide infrastructure for public transport payments. Ever since, it has been widely adopted: in 2019, before the COVID-19 pandemic, which affected the public transport massively, Translink Systems, the organization behind the OV-chipkaart, reported a total of 2.83 billion transactions and 15.3 million (against a population of 17.28 million (CBS, 2022)) smartcards in use (Translink Systems, 2020). This so-called “closed-loop” infrastructure that the OV-chipkaart uses dedicated smartcards that users can top up with funds. The major disadvantage of this: the funds remain on the card and are lost whenever the card is lost. Recently, the NS (Nationale Spoorwegen, or the Dutch National Railroads organization) announced the introduction of the OVpay testing program and accompanying OVpay bèta application. This new and popular method enables travelers to tap their contactless debit/credit card or Apple Pay, Google Pay, etc. enabled mobile phones on the already existing sensor-gates at all stations in the country. This brings many advantages to both travelers and the transport company. This new so-called “open-loop” infrastructure uses a “pay-as-you-go” method, which brings more flexibility. The traveler will always pay the lowest price because the fare is calculated after check-out. Before, the “OV-chipkaart” would deduct a certain amount from the card as a deposit and return the amount that was deducted too much after check-out. If one forgot to check-out, this whole amount had to be paid by the traveler; with OVpay this won’t be the case anymore. In addition, the compatibility with mobile payment methods means one less card in the traveler’s wallet, making the wallet even more obsolete. 

For transport companies, benefits include minimal adjustments to the current infrastructure (NS only reported some sensor-gates not optimally working as of now), no more ticket machine investments, improved performance of stations and trains, and minimal adoption effort resulting in a higher customer satisfaction. 

NS believes that the future lies with the “pay-as-you-go” system, which has already been adopted in major metropolitan areas such as New York, London, and Tokyo. When all the testing results in positive feedback, NS will slowly start replacing the “OV-chipkaart” with OVpay (Ocampo, 2020) (OVpay, 2022).

CBS. (2022, September 28). Bevolkingsteller. Opgehaald van Centraal Bureau voor Statistiek: https://www.cbs.nl/nl-nl/visualisaties/dashboard-bevolking/bevolkingsteller

Ocampo, S. Z. (2020, May 4). Contactless payment: the future of public transport. Opgehaald van Computop: https://computop.com/payment-insights/en/mobility-en/contactless-payment-the-future-of-public-transport/

OVpay. (2022). Opgehaald van OVpay: https://ovpay.nl/nl

Translink Systems. (2020, April 23). Translink ziet resultaten in 2019 verder verbeteren. Opgehaald van Translink: https://www.translink.nl/newspost/translink-ziet-resultaten-in-2019-verder-verbetere

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