Copilot: The secretary who never sleeps

9

October

2025

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Last year I had the opportunity to work in the executive board of a non-profit organisation as the Secretary and Head of IT. Due to the size of the organisation and governance needs, I led a full migration from Google Workspace to Microsoft 365. I have always preferred Microsoft’s ecosystem so was very excited to spearhead this migration and use all the new tools! This is how I discovered Copilot.

What is Copilot?

Copilot is Microsoft’s family of AI assistants embedded across tools you already use:

  • Microsoft 365 Copilot lives in Outlook, Word, PowerPoint, Excel and Teams
  • GitHub Copilot is an AI programmer in your IDE (Integrated Development Environment) that suggest code, explains snippets and any other programmer related functions
  • Copilot in Bing does text-to-image and creates drats for marketing assets and visuals

In practice I used Microsoft 365 Copilot and GitHub Copilot daily. One to manage communications and documents, the other to accelerate small scripts and automations.

How Copilot changed my life

As the secretary my inbox was the nerve centre of the organisation and Copilot became my triage layer. I would open a 20-email chain, hit summarise, requesting the output of the dates, owners and deadlines in the email, ensuring to make the list bullet format as well. The result doubled as a handover note on my planner and curate a reply if necessary. The drafts came back 80-90% ready but I had to learn to use the correct prompts as I quickly realised that Copilot rewards constraint rich prompts.

Data in the organisation was moved between forms, sheets and reports frequently and Copilot helped me transform messy reports into clean models. This is what I saw Copilot thrive in because it was great at translating what I meant into table structures and formulas in excel, and in turn explaining them in plain English so teams can maintain them. A simple data clean, such as creating a clean table in Excel, and Copilot would offer Power Query steps and dynamic array formulas so anyone on the team could refresh without me.

How GitHub changed the game

My favourite Copilot tool was GitHub. Due to the nature of this organisation, everyone who applied had a chance to be interviewed. We had ~200 applicants, 9 interviewers, and 3 parallel interviews per time slot. Each applicant needed exactly one slot; each interviewer could conduct at most one interview per slot. Applicants listed preferred time windows and sometimes preferred interviewers. We wanted fairness and minimal manual edits.

With GitHub Copilot in VS Code, I built a pragmatic greedy + repair algorithm:

  1. Model all tracks as (slot, room) where room ∈ {0,1,2}.
  2. Score candidate matches (preference fit, interviewer load balance).
  3. Assign most-constrained applicants first (fewest viable slots).
  4. If a conflict emerges (double-booked interviewer), repair via simple swaps.
  5. Export to CSV for Excel + mail-merge.

Copilot proposed helper functions as well as docstrings and generated the CSV report with Power Query instructions for Excel. This allowed me to create a complete schedule quicker, with fewer errors and keeping the script allowed it to be reusable.

Conclusion
My takeaway is simple: if I can specify it, Copilot accelerates it and even when I can’t, writing the prompt clarifies my thinking. Outlook and Excel became force multipliers, and GitHub Copilot turned a 200-interview puzzle into a manageable workflow. Crucially, Copilot is embedded in the organization’s Microsoft 365 environment, so it inherits the access controls and compliance policies. That means sensitive emails, files, and calendars stay within the tenant while Copilot works on top of them no context switching to third-party sites or risking data leakage. Human review still matters, but the baseline is faster, clearer work. Drafts arrived faster, numbers were cleaner, and the scheduler went from “painful” to “repeatable.”

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Spotify, your personal DJ

18

September

2025

OpenAI. (2025). Hand holding a smartphone displaying Spotify as a DJ app [AI-generated image]. Created using ChatGPT (GPT-5) with DALL·E image generation.

5/5 (1)

How Spotify’s AI offers personalisation at scale.

Lately, Spotify users, myself included, have noticed a growing increase in how well Spotify knows you. From the “Daylist”, a playlist that changes every 4 hours and almost shifts alongside your mood throughout the day, to auto shuffle, which plays an old track you might have forgotten about at the right moment. This is not random.

Spotify’s entire strategy is built on AI driven personalisation, and makes use of the Long Tail model, where digital platforms can make niche products valuable if they connect to the right audience (Anderson, 2006). Big artists dominate streams, but millions of lesser-known songs get discovered because algorithms push them into the right playlists.

What makes it even more interesting is the fact that Spotify has become somewhat of a music ecosystem. It links artists, listeners, podcasters, and advertisers in one giant network, with every new user strengthening the system. More listeners means better data, allowing for sharper recommendations and bringing in more users again, a true two-sided network effect (Parker, Van Alstyne & Choudray, 2016).

How does it manage to become your personal DJ?

Through the learning history, user interaction, search history and content features, Spotify allows you to have your own personal DJ in your pocket (add reference from Spotify website). If you play a song, it will track how you listen to the song for, the characteristics (such as genre and tempo) and whether you like it and add it to a playlist (Spotify, 2023). It then cross checks this information against what similar listeners enjoy and suggests the next song for you, allowing you to ultimately enhance the full listening experience.

This means Spotify is capable of surprising you with songs you didn’t even know existed, soundtracking your day seamlessly. The flipside is that this DJ is powered by data patterns and not necessarily intuition. Sometimes it can feel like the algorithm is steering your taste for you to listen to bigger artists or artists you are already familiar with so you continue enjoying the full listeners experience and recommend the app to friends.

While Spotify’s AI can feel like the perfect DJ, it also nudges us in ways we may not fully notice. Should we embrace the surprise and convenience, or should platforms be more transparent about how recommendations are made? I’m curious do you trust Spotify’s algorithm to know your taste, or do you sometimes feel it’s shaping your taste for you?

References:


Anderson, C. (2006). The Long Tail: Why the Future of Business is Selling Less of More. Hyperion.

Parker, G., Van Alstyne, M., & Choudary, S. (2016). Platform Revolution: How Networked Markets Are Transforming the Economy and How to Make Them Work for You. W.W. Norton & Company.

Spotify (2023). Understanding Recommendations. Available at: https://www.spotify.com/nl/safetyandprivacy/understanding-recommendations [Accessed 18 Sept. 2025].

Appendix

Display Image. Hand holding a phone showing Spotify as a DJ app (AI-generated using ChatGPT, OpenAI, 2025).

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