Giant E-commerce Retail Platforms – Danger for Business

3

October

2018

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Multi-seller retail platforms now account for about half of online sales (1). Such marketplaces as Amazon and Alibaba play a significant role in retail business and their influence on the industry continue growing (2). These competing giants provide customers around the globe with an opportunity to order almost any product and to get it very fast. Even though clients get an advantage of companies’ wide network and infrastructure, new e-com platforms and retailers, which are interested in platform’s services, face significant challenges. I would like to trace the difficulties for both sides using an example of Amazon.

Amazon has already attracted attention of public when “Amazon’s Antitrust Paradox” by L. M. Khan was published. Its dominant position allows the company to lower prices through efficient use of infrastructure and wide network, thus gaining even more loyal and satisfied customers. It also gives the company power to operate not only as a retailer, but also as “a marketing platform, a delivery and logistics network, a payment service, a credit lender, an auction house, a major book publisher, a producer of television and films, a fashion designer, a hardware manufacturer, and a leading host of cloud server space” (3). Given its strong market position – company controls almost 50% of US retail e-commerce (4), – Amazon does not allow grow up any new potential competitor and enters other industries itself.

Apart from being almost unbeatable competitor, it also jeopardizes the business opportunities for retailers, which use platform’s services. It was recently published in NYT that Amazon has become a particular focus of antitrust scrutiny because the company “is unfairly using data collected about third-party sellers to make its own decisions about products to sell” (5). Such activities border on monopolistic behavior and should be confronted by government agencies.

While Amazon behavior can be considered as a competition on the market with strong influential players, we need to think about potential dangers of such dominant position as Amazon and other big players have. It creates very unfavorable economic environment and restricts competition.

 

(1) Market Research (2018). Global E-Commerce Marketplaces 2018. Available at: https://www.marketresearch.com/yStats-com-GmbH-Co-KG-v3734/Global-Commerce-Marketplaces-11539636/

(2) Hanly, K. (2018). Amazon and Alibaba compete for global market dominance. Digitaljournal.com. Available at: http://www.digitaljournal.com/business/amazon-and-alibaba-compete-for-global-market-dominance/article/516532

(3) Khan, L. M. (2017). Amazon’s Antitrust Paradox. Yale Law Journal, 126(3), 710–805

(4) Thomas, L. and Reagan, C. (2018). Watch out, retailers. This is just how big Amazon is becoming. CNBC. Available at: https://www.cnbc.com/2018/07/12/amazon-to-take-almost-50-percent-of-us-e-commerce-market-by-years-end.html

(5) Satariano, A. (2018). Amazon Dominates as a Merchant and Platform. Europe Sees Reason to Worry. Nytimes.com. Available at: https://www.nytimes.com/2018/09/19/technology/amazon-europe-margrethe-vestager.html

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«Privacy VS Security?» OR «Telegram, created by Russian, is forbidden in Russia»

12

September

2018

5/5 (1)

While some messaging applications openly share all the information with governmental structures, others try to protect private lives of their users. WhatsApp, which was released in 2009 and acquired by Facebook in 2014, has doubtful reputation when it comes to access to the private information (1). In contrast, its competitor, Telegram, created in 2013, can be described as «simply WhatsApp without any of the icky data sharing with Facebook» (2).

Telegram was developed by Russian entrepreneur, Pavel Durov, who in 2006 started a social network, VKontakte, and was seen as Russia’s Mark Zuckerberg. When the entrepreneur sold VKontakte in 2014 and moved to the US, he launched Telegram. Pavel Durov insists that the privacy is the priority for the company and uses special secure messaging protocol, MTProto, to protect the information. While remaining faithful to his position, he does not disclose the encryption technique to governmental institutions. It led to the situation where Telegram was called «a platform for coordinating terrorism» by French investigators and was recently blocked in Russia and Iran. Still, some users in these countries use virtual private networks (VPNs) to hide their geographical location and in that way circumvent restrictions.

People love Telegram because it is more feature-rich than WhatsApp (3) and gives a lot of information channels for every taste. Additionally, Pavel Durov explains that “Telegram is heavily encrypted and privacy-oriented, but <they are> no friends of terrorists— in fact, every month <they> block thousands of ISIS-related public channels” (4). Telegram has big plans — beyond a planned $1.2 billion ICO it is also developing its own platform for blockchain-based services — and it took a notable step towards making its messaging platform more useful as it rolled out a web login widget (5).

Is there any chance that Telegram will grow into something more than messaging application? Or it will face insurmountable obstacles in the form of governmental institutions?

And once again Privacy or Security? It is very fundamental issue, which we all are challenged to address in the Digital Era.

  1. https://www.nytimes.com/2018/05/02/world/europe/telegram-iran-russia.html
  2. https://www.theverge.com/2018/4/17/17246150/telegram-russia-ban
  3. https://beebom.com/telegram-vs-whatsapp-messenger/
  4. https://www.wsj.com/articles/messaging-app-telegram-to-boost-efforts-to-remove-terror-linked-content-1500214488?mg=prod/accounts-wsj
  5. https://techcrunch.com/2018/02/07/telegram-web-login-widget/

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