Today’s fashion retail world center is undoubtedly online, and although online shopping is surely convenient, its convenience comes with complexity. It is still significantly difficult for buyers to find products that perfectly match their style and preferences, with discovery fatigue being a frequent feeling that online shoppers face. Since the current search and filtering tools being used rely heavily on keywords, they often find it frustrating not being able to express what one truly wants (Ding et al, 2023). Additionally, even though personalization is undoubtedly a core expectation of buyers (especially the younger generations), e-shops still seem to focus on suggestions, up-selling and cross-selling rather than understanding each client’s intent and aesthetics (Cheng et al., 2021).
This inspired Vestia, a GenAI-based assistant that reinvents the online shopping journey by transforming it into a customized, human-like styling experience. Instead of just typing or choosing keywords, online shoppers describe what they want in natural language (for example “smart-casual outfit for a Friday dinner under €100”) and Vestia instantly generates complete outfits tailored to their style, size, and budget.
Since the shopping assistant is integrated directly into each retailer’s e-shop via modular APIs, Vestia acts as a seamless module that enhances the “evaluate and choose” step of shopping, rather than replacing the storefront of the website. This way, retailers keep full control over their catalog information and branding aspects, while their potential customers enjoy a seamless yet enhanced experience.
Vestia’s intelligence, relevance and accuracy in understanding styling preferences and generating valid suggestions are powered by continuous learning from multimodal inputs, as well as from user feedback in the form of clicks, skips, and purchases. This dynamic personalization benefits both shoppers and retailers. Shoppers remain less stressed while browsing through endless products and make confident decisions about entire outfits without worrying about having to return their purchases. As for retailers, pointing customers to more relevant complementary and alternative items increases their conversion rates, average order values, and operational efficiency, as well as improves product exposure and overall sales distribution.
Access to Vestia’s shopping assistant is available to retailers in three different packages (basic, pro, and enterprise), depending on the features and support levels they need. By paying, retailers also gain access to service level agreements, as well as to an analytics dashboard that provides them with actionable insights, including outfit views, add-to-cart rates, popular styles, and peak usage times, enabling informed merchandising and marketing decisions. For end-users, Vestia’s shopping experience is for free, through the retailer that has enabled it. With this pricing structure, it is possible to scale across retailers of all sizes and match value to usage and results.
Vestia transforms online fashion shopping by turning it into a more personalized, user-friendly, and engaging experience. To experience Vestia in action, you can visit our prototype here: https://vestia-style-guide.lovable.app
Team 19
References
Ding, Y., Lai, C. S., Mok, P. Y., & Chua, T.-S. (2023a). Computational technologies for fashion recommendation: A survey. ACM Computing Surveys. https://doi.org/10.1145/3627100
Ding, Y., Lai, C. S., Mok, P. Y., & Chua, T.-S. (2023b). Fashion recommender systems: A review and future outlook. arXiv. https://arxiv.org/abs/2306.03395
Cheng, Z., Chang, X., Zhu, L., & Kankanhalli, M. (2021). Fashion recommendation and complementary outfit retrieval: A survey. ACM Computing Surveys, 54(5), 1–38.
	
	
	