The rise of Low-Code platforms

8

October

2021

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The ability to process, analyze and make decisions upon data has become critical to many businesses. Digitization has created a high demand for tailor-made applications and tools that allow employees to work hands-on with data. However, writing code to develop software applications is a complex task, often requiring highly specialized developers with a background in various programming languages. 

These developments have resulted in a sharp increase in the demand for software engineers who can come to the task. However, there is a significant talent shortage in the IT industry. Gartner reported this as one of the top five emerging risks, and 63% of senior executives recognized the shortage as a significant concern (1). 

This increased demand for software and the shortage in development resources have created an opportunity for low-code application development platforms. These platforms allow non-programmers to develop business applications via drag-and-drop interfaces. This allows business people to build tools that fit their data needs and business processes. As low-code tools are created on a platform, they can easily be connected to other low-code applications and larger business processes.

Several of the big players in the IT industry are increasingly offering low-code platforms integrated into their cloud service offerings. One of the leaders in the 2021 Gartner Magic Quadrant for Low-Code Application Platforms is Microsoft (2). Their Power Platform provides tooling for UI construction, business process automation, and data analytics. With their Power Platform, Microsoft fills the gap between their existing office suite (e.g., Word & Excel) and highly custom applications requiring intensive coding. Allowing companies to digitize their outdated paper-heavy business processes as well as replace error-prone Excel-based data processes. 

Most well known in Microsoft’s Power offering is the data analytics tool PowerBI, which allows business users to visualize data processes through an intuitive drag-and-drop interface (3). However, the Microsoft Power Platform offers many more low-code opportunities. For example, PowerApps, the platform’s development tool for mobile and web apps, allows business users to create applications, once only reserved for seasoned developers (4). 

With demand for digitized business processes only increasing and the talent shortage in the IT industry not likely to disappear any time soon, low-code platforms are here to stay. Microsoft has positioned its Power Platform as the perfect growth opportunity for their existing MS Office Suite. If Microsoft has it their way, PowerBI & PowerApps will be as familiar to every business user as MS Word & Excel are today.

(1) https://www.gartner.com/en/newsroom/press-releases/2019-01-17-gartner-survey-shows-global-talent-shortage-is-now-the-top-emerging-risk-facing-organizations

(2) https://www.gartner.com/doc/reprints?id=1-275QSBDL&ct=210813&st=sb

(3) https://powerplatform.microsoft.com/en-us/power-apps/

(4) https://powerplatform.microsoft.com/en-us/power-automate/

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ServiceNow – Platform-as-a-Service

2

October

2021

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PaaS is one of the three service models of cloud computing. The model is designed to offer developers everything they need to build an application, relying on a cloud provider for development tools, infrastructure, and operating systems. PaaS models significantly decrease the complexity of developing web applications. It helps developers by offering all sorts of backend functions as a service. As PaaS applications are cloud-based, they can be accessed over any internet connection, making it possible to develop a fully functioning application only using a web browser. This allows developers to work from any geographic location as the development environment is not hosted on a development site.

One of the leading Platform-as-a-Service companies currently on the market is ServiceNow. The U.S.-based software company has been growing exponentially year by year after it became publicly traded in 2012. The ServiceNow platform enables companies to accelerate the digitalization of business and IT processes. ServiceNow replaces unstructured work patterns with intelligent workflows by enabling companies to create end-to-end business processes across multiple departments.

ServiceNow offers powerful out-of-the-box (OOTB) functionality. For example, its IT Service, Customer Service, and HR Service Management solutions. These OOTB functions can be combined with custom-built applications to create tailor-made solutions. The platform empowers developers to have short development cycles through a combination of low-code building blocks and custom (javascript) coding. All applications on the platform are interconnected through a single data model, creating an ecosystem of applications. On top of that, the platform allows for seamless integration with existing applications outside its ecosystem.

This way, ServiceNow enables companies to scale their application platform to their individual business needs. In order to increase productivity, efficiency, and end-user satisfaction while lowering the delivery time and costs.

References:
https://www.ibm.com/nl-en/cloud/learn/paas
https://www.servicenow.com/products-by-category.html
https://www.servicenow.com/workflows/creator-workflows/what-is-low-code.html

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