From a Helper to a Possible Manipulator: Can We Really Trust AI?

29

September

2025

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Like a large majority of my age group, I have incorporated the use of Generative AI tools into my weekly digital activities, a majority of which being academic-related. When I am studying readings, AI can organise the input I provide into text of any format. If there are long passages, organising the information in bullet points allows me to interact with the text instead of just focusing on understanding the text. For example, I have noticed that when I get AI to reconstruct the text in a way that makes it more digestible for me, I have been more inclined to interact with the text like asking questions from pure interest in the content to deepen my understanding. 

I have also used AI as a search engine for obtaining pieces of information that I would otherwise have to browse multiple websites for. An example of this is when I use generative AI for coupon codes before I make online purchases. There are publicly available discount codes for websites that are generally scattered across many websites, and asking AI if there are any publicly available and usable coupon codes before making a purchase has led to a few discounts. Though not always successful, the minimal effort makes it worth it. 

As a combination of search optimization and sales perpetrated by AI, I have also asked AI to recommend activities to do with x people in x location. AI is able to collect general details like your budget and a broad idea of how you want the activity to be, and provide multiple different activities and links. This raises the question of whether marketing schemes can be integrated to AI in order to influence people towards purchases, instead of providing an “objective” answer. If this was/ becomes possible, AI would be able to manipulate users and abuse the trust that they have. For example, when explaining a concept to a student, it could recommend/ advertise an online tutor that has paid AI to do so. When AI is giving place recommendations, restaurants would be able to advertise their own place which would then result in skewed recommendations created by AI. The problem with this lies in the idea that the output would be biased and possibly less reliable. It is therefore important that legislative bodies and AI developers acknowledge the risk of manipulating over-trusting users without their knowledge if AI starts to incorporate marketing in order to make more profit.

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From Banks to Operating Rooms: How Technological Innovation Reshapes Our World

26

September

2025

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With technology evolving faster than ever before, firms and individuals are hardly keeping up with the rate at which technologies are evolving to meet and exceed human expectations. Christen’s theory of disruptive innovation highlights this rapid change by explaining how new entrants can come into an industry being seemingly harmless (with less resources and unique ideas), and introduce new innovations that transform the whole industry and entrenched standards (Larson, 2016). An example of this is the wide-spread adoption of new FinTech advancements, particularly digital banks. Traditional banks, which have physical buildings, have a reputation of being more timely and leaving out parts of the public because they are not profitable enough or there are regional restrictions (Ferreira, 2023). FinTech systems have completely turned traditional banking practices on its head, by eliminating brick-and-mortar service points, allowing consumers to conduct transactions completely remotely. Additionally, online banks also offer customers opportunities for digital asset investments, which younger generations are increasingly interested in. I believe that changes in every industry are necessary as that is what keeps societies moving forward, but the rate at which these changes are happening disregard certain groups of the population, like the elderly, people with weak digital infrastructure, and individuals who rely on wealth management services from traditional banks. Overall, a slower transition into new technologies allows for people to understand what services can be innovated, and which ones should still remain as they were. 

One emerging technology that is also rapidly developing to transform the healthcare industry is applications of virtual reality (VR) to train surgeons and doctors. The way of training new surgeons for decades has been to enter surgeries and watch experienced surgeons while asking questions and observing. Immertec is a software company that wants to offer surgeons the opportunity to train remotely using real-time and immersive VR technology, where training surgeons can virtually be in the room where the real surgery would be going on (Low, 2020). This reduces physical barriers of people needing to travel long distances to get access to specific surgeries in person, reduces foot traffic in healthcare facilities where they already face overcrowding related problems, and reduces the usage of surgery gear which in turn creates less wastage and costs. Though ideas like this are extremely novel and still not widely accepted, they present opportunities to connect the healthcare world even more which increases the flow of information and in turn creates new knowledge. I see this as a beneficial and crucial step forward amidst the speed at which everything else is developing, but there needs to be strict guidelines in place to ensure that these opportunities are not abused. With something as important as surgery, trainers and trainees need to be sure that the quality of the experience they are getting is not compromised because of the VR experience. Additionally, integrating technology into anything brings up the concern of data safety and privacy concerns for the surgery patients. 

Citations

Ferreira, P. (2023, August 23). Revolut vs. Traditional Banking: Why Fintech is the Future. Finance Magnates. https://www.financemagnates.com/fintech/revolut-vs-traditional-banking-why-fintech-is-the-future/ 

Larson, C. (2016, November 15). 4 keys to understanding Clayton Christensen’s theory of disruptive innovation. Harvard Business School Online. https://online.hbs.edu/blog/post/4-keys-to-understanding-clayton-christensens-theory-of-disruptive-innovation 

Low, J. J. (2020, July 8). Why the future of surgery training could start with a VR headset. TechHQ. https://techhq.com/news/why-the-future-of-surgery-training-could-start-with-a-vr-headset/ 

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