Technology of the Week – What happened to my newspaper?

29

September

2017

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Creating, distributing and receiving news has tremendously changed over the past decades – and is likely to change throughout the next ones.

Why has it changed so drastically?

The rise of new (internet-) technologies have disrupted various markets and have especially changed all information goods markets. Information goods are goods that contain information such as books, cds, newspapers and these are now all digitised into intangible versions that can be replicated indefinitely and cheaply distributed via the Internet. The newspaper industry is one of many which has been completely reshaped.

Due to the rise of internet and online news websites, the amount of printed newspapers has decreased globally since the beginning of this century. This meant an enormous decline in printing revenues and in the amount of existing newspaper firms due to bankruptcies and unavoidable mergers. To stay alive in this industry, newspaper firms have gone digital but how has this changed the newspaper market? To answer this question, let us take a look into the market dynamics.

Strong forces cause shifts

The buying power has increased significantly as there are no switching costs for customers who do not longer need subscriptions. On the supply side, freelance journalism has made incumbents more reliable on external sources but also gave them the freedom of working with various journalists on an ad-hoc base. Hence, this force remains more or less equal. An interesting industry dynamic which influences both the supply and demand bargaining power in Porter’s model is the long-tail phenomenon. Due to the increase in news-sources, the popularity for mainstream news declines and the supply and demand of ‘niche market news’ has dropped. This results in a more even distribution of products and hence the name ‘long tail’. Incumbent newspapers see their reach decline as not all customers can be reached with mainstream articles anymore.

Next to this, it is now easier than ever for potential new entrants to buy a website domain, create so-called ‘news’ and spread them globally through social networks. This does improve brand value of some incumbents in the market who have differentiated themselves but at the same time barriers to enter have significantly been lowered. Related to this, substitutes have become more powerful in the newspaper market. Social Media has become the new main substitute which offers even more channels for people to receive their news from.
In a nutshell, Porter’s forces tell us that the newspaper market has become even more competitive due to the formation of the world-wide web, the increase in the data storage capacity and the ability to access information from the cloud as well as that the dynamics have changed a lot over time.

New players

As expected, especially new market entrants seem to take advantage of the change in industry dynamics and customer preferences. For example, the company Blendle, which is a digital newsstand that offers on demand articles from various newspapers, used this new business environment to enter the market.

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(Blendle uses different technologies to drive the change)

Blendle is able to compete in the market as it’s making use of most of the SMACIT technologies which enable business transformation.

The S stands for Social. Blendle is incorporating a network effect by showing people trending topics or things that their friends found interesting and giving them the possibility to directly share articles via different social media platforms.

The M stands for Mobile, Blendle is accessible via Mobile phone which allows users to have a quick-read on the go, instead of carrying around a whole newspaper.

The A stands for Analytics, Blendle uses big data to show articles you might find interesting based on your previous reading-behavior

The C stand for Cloud, Blendle uses cloud storage to show people all articles published by the 40 biggest newspapers in the Netherlands what also allows them to scale up and provide their service in different countries all over the world.

And IT stands for Internet of Things, the only thing Blendle is not making use of yet – not yet. Because, hardware like Beacon Technology provides interesting use-cases that could further empower Blendle’s usage with the help of micromapping.

A glimpse into the future

People will always need news and feel the want to stay informed. That is why also in the future, newspapers will most likely stay relevant.

Amazon Holds News Conference

(Jeff Bezos buys Huffington Post)

Nevertheless, future innovations and new technologies are likely to further reshape the industry. Incumbents have to act on these changes in order to stay relevant. Those who act fast on new technologies will grow and consolidate the market through a range of mergers and acquisitions.

One can also expect digital native companies from outside of the newspaper industry to buy struggling players of the industry. These outsiders are able to utilize their digital knowledge and assets to restructure classic newspapers. This has already been shown in the example of Amazon buying the Huffington Post, doubling Huffington’s digital subscription revenues within a short period of time.

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Technology Of The Week – The Succes And Risks Of The Innovative Business Models Of Netflix And Blendle

1

October

2016

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We all know the old fashioned way of watching movies. You had to rent a movie, insert the movie in your video player, skip the annoying parts and enjoy the movie. It was annoying, time consuming and a lot of trouble to just watch a movie.

Nowadays an internet connection, a compatible device and a few clicks are enough to sit back and enjoy your media. Netflix and Blendle made these kind information goods available by ease of replication and distribution. Netflix is a digital movie service where people get a monthly subscription to stream movies and series without commercials. Blendle is a digital news platform that gathers articles from all kinds of newspapers and magazines. You only pay for the articles you read. Articles can be shared, people can react on the articles and comment on these reactions. It is a combination of an online kiosk and a social network.

These business models show us the perfect form of information goods. (1) The information provided by the two organizations are costly to produce but cheap to reproduce. (2) Once the first copy of a good had been produced, most costs are sunk and cannot be recovered. (3) Multiple copies can be produced at constant per-unit costs. (4) There are no natural capacity limits for additional copies. Articles and movies can be sold over and over again. Besides these points the business models version in their pricing. However, in a different way. Netflix offers three subscriptions and therefore gain from extremeness aversion. Humans tend to choose the average option, this Goldilock pricing will increase revenue. Blendle on the other hand prices their articles based on the supplier and the length of the article.

Both business models have a couple of similar strengths:

  1. The services can be easily used on all necessary devices,
  2. They provide much content,
  3. They have low costs compared to the old fashioned way,
  4. They can establish pricing arrangements that capture as much of that value as possible. Done by (a) the registration of the customers, (b) observing queries and clickstreams and (c) through behavioural targeting

Besides these matching strengths, Netflix and Blendle have individual strengths and weaknesses as well:

Table 1

The future shows some interesting opportunities and threats for Netflix and Blendle and for de information goods market as a whole:

Table 2

Overall we can see that Netflix and Blendle are operating in a very interesting market. Offering great opportunities. Both Blendle and Netflix can gain a profit of this fast growing industry.

Group 42 – https://www.youtube.com/watch?v=W_a-XZJ7tnM

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Technology of the Week – New age news

22

September

2016

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One of the most interesting developments in the field of information goods takes place in the news industry. With the introduction of the internet, free online news, social media, online newspapers and new business models, the news industry has dramatically changed. The number of payed printable copies has decreased from 4.5 million to 2.6 million subscribers in 20 years in the Netherlands alone. The research organization Future Exploration Network predicts that as soon as 2027, business models of newspaper publishers as we know them now, will be extinct.

In this blog we will discuss how the traditional newspaper NRC and the new digital initiative Blendle operate in the revolutionized news industry.

Blendle is an internet platform that allows its users to buy online articles from multiple magazines and newspapers. The main idea is that you no longer pay for a newspaper or magazine as a whole, but only for the articles that you actually want to read. On average, an article costs €0,20 of which 70% goes to the publisher.

NRC Handelsblad offers its members the choice between a digital format of the newspaper for €25,50 a month, and the combination of a digital and a paper format for €39 a month.

Both business models possess their own strengths and weaknesses. From a customer perspective, the strengths depend on customers preferences; if customers don’t read  a lot of articles and are interested in specific topics they prefer the non-committal option to pay per article and use Blendle. If, however, the customer reads a lot, about many different topics, they would want to have a subscription to NRC.

From a business perspective, Blendle and NRC are almost each other’s opposites. First of all, Blendle doesn’t have to pay a lot of employees because they get their content from other publishers, like NRC, who does have a full staff. This also implies the second strength and respective weakness: NRC is not dependent on third parties, whereas Blendle couldn’t exist without them. Third, because of the payment system, NRC has secure future cash flows because of the fixed subscriptions and Blendle has highly fluctuating cash flows. Fourth, NRC can gain extra revenue from newspaper advertisements but since Blendle offers an advert free experience, they can not. Lastly, Blendle can easily reproduce and distribute articles since they don’t have printing and delivery costs. One thing they do have in common is the fact that they can serve a big customer segment, even though they do this is different ways. Where Blendle offers a great variety of articles from different sources, NRC can serve the elderly who do not possess the technical skills or willingness to read online.

Between Blendle and NRC, you see a real trade-off. There are things Blendle does better than NRC, but also the other way around. Is there one best solution? After all, the one initiative needs the other to survive.

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